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Frequently Asked Questions
At Honey I’m Home, consigning your furniture and décor is simple, safe, and rewarding. Our 7,000 sq. ft. beautifully staged showroom and online store present your pieces at their very best, reaching buyers who truly value quality and style.
We take care of everything—from professional display and promotion on our website and social media, to answering inquiries and arranging sales. That means no strangers in your home, no wasted time waiting for buyers who never arrive, and no uncomfortable haggling.
Our clients trust us for fair, transparent pricing and a seamless process. We know the market, accept credit cards, and handle any issues that arise. Consignment with us is easier, safer, and far more effective than selling on your own.
If a piece no longer suits your home, we’ll help it find a new one—quickly, beautifully, and at the best possible value.
We operate strictly on a consignment basis. While we occasionally buy samples or display pieces, we do not buy items directly from consignors. Instead, we sell on your behalf, with you receiving 50% of the final sale price.
For large estates or high-volume consignments, please send photos of the rooms and individual items first. Once we review the images, we’ll let you know if a home visit is required.
We carefully curate our collection to ensure every piece is of high quality and ready to be enjoyed.
We accept:
- Furniture of various styles and periods
- Home décor
- Lighting – table lamps, floor lamps, ceiling lights and wall sconces
- Table ware, china and crystal
- Silver plate and sterling silver
- Select figurines
- Mirrors, wall art and décor
- Floor coverings, pillows, throws, some drapery and table linens
- Select ladies’ designer accessories (handbags, wallets, etc.)
- Costume and fine jewellery
Every item must be clean, presentable, and ready to be enjoyed.
We do not accept:
- Mattresses
- Baby furniture or equipment
- Self-assembly furniture
- Bedding
- Clothing and shoes
- Collector plates and dolls
- Incomplete china or crystal sets
- Sporting goods (some exceptions made for vintage and antique items)
- Small and large appliances
- Pianos
- Items in poor condition
Please email photos in JPEG format to hello@shophoneyimhome.com. Include dimensions for large items, condition details, purchase price and date, and any relevant maker or artist information. For dishware, please also include an inventory list and photos of both the front and back of a dinner plate. Important: Please do not send photos in Dropbox, Google Drive, or zipped files.
An intake appointment is required—please call (365) 585-2925 to book. Appointments are available Tuesday–Saturday, 11:00–4:00. While we cannot provide transport, we’re happy to connect you with trusted local movers. Once delivered, our professional decorators will stage your items in our showroom so they are beautifully displayed and ready to sell.
We ask that all items be “house ready”—in at least 9/10 condition. They should be clean, odour-free, free of chips, stains, or damage, and fully functional. Please ensure pieces are fully assembled and showroom-ready. Acceptance is subject to final approval upon arrival.
Thank you for taking this step seriously – it helps your items sell quickly and at top value.
Consignors are responsible for delivery. No worries if you need a hand – we’re happy to refer some great local movers to help make things easier. Arrangements and costs are yours to manage.
You’ll deliver your items to our warehouse. They’ll be put in the queue for review. No need to wait around – you can be on your way! Once we’ve reviewed and inspected your items, you will receive by email an inventory list with pricing. Let us know immediately if you have any questions. Otherwise, your items will be available for sale as of the next morning. Once live, Honey I’m Home has sole discretion over pricing and discounts.
Our experienced team sets all prices based on market trends and industry standards. This ensures honest, fair, transparent pricing that benefits both you and our buyers. Please note we cannot provide pricing estimates by phone or email; all prices are confirmed after in-person inspection.
Prices are reduced gradually to keep inventory moving:
- Day 31 – 10% off
- Day 61 – 20% off
- Day 91 – 30% off
- Day 121 – Further reductions at our discretion
We may also offer promotions or sales, always applying your 50% share to the final selling price. Terms and conditions for seasonal and holiday items shall be varied.
Items remain on consignment for up to 120 days. If unsold, you may pick them up within 7 days (with 2 days’ notice). After 127 days, any unclaimed items become property of Honey I’m Home and may be donated, discounted, or disposed of. Please note: because of the volume of consignors, we don’t send reminders. It’s up to you to keep track of your consignment timeline.
You’ll have access to an online account to track your items in real time. While we don’t send notifications, you’re always welcome to contact us with questions.
You receive 50% of the sale price.
Cheques are available at the store on the 15th of the month following the sale. For example, if your item sells on April 13, your cheque will be ready on May 15th. We can mail your cheque if that is more convenient for you. Please provide self-addressed, stamped envelopes.
Yes, of course! Your items remain yours until they sell. If you’d like to retrieve them before the consignment period ends, there is a 10% early retrieval fee based on the original selling price, which is due at the time of pick-up. Just call or send us an email with the SKU number(s). Please provide 2 days’ notice so we can retrieve them and have them ready for you.
Honey I’m Home carries general liability insurance for our business property. Since consigned pieces remain your property until sold, you may wish to extend your personal insurance for particularly valuable items.
Read our Consignment Agreement and Terms and Conditions for more detailed information.