Privacy Policy

Effective Date: August 2025

Honey I’m Home ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Compliance with Privacy Laws

This Privacy Policy complies with applicable privacy laws in Ontario, Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant regulations.

2. Information We Collect

We collect personal information that you provide to us voluntarily when you:

Make a purchase or sale through our consignment platform.
Register for an account or subscribe to our newsletter.
Contact us through our website or customer service channels.
Participate in surveys, contests, or promotions.

The types of personal information we may collect include:

Contact Information: Name, address, email address, and phone number.
Transaction Information: Details about purchases, sales, and consignment agreements.
Payment Information: Credit card details or banking information for payment processing (processed securely via third-party providers).
Technical Information: IP address, browser type, operating system, and usage data (collected through cookies or similar technologies).

3. How We Use Your Information

We use your personal information for the following purposes:

To process transactions and manage consignment agreements.
To communicate with you regarding orders, updates, or inquiries.
To improve our website, products, and services.
To send marketing communications, with your consent where required by law.
To comply with legal obligations and prevent fraud.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist with payment processing, website hosting, email communications, and analytics.
Legal Authorities: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new owners.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality and user experience.
Analyze website traffic and performance.
Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

6. Your Rights

Under Canadian privacy laws, you have the following rights:

Access and Correction: Request access to and correction of your personal information.
Withdraw Consent: Withdraw your consent for certain uses of your personal information.
Complaint Filing: File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise these rights, contact us using the details provided below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.